Support
Frequently asked question
General
Navigate to Subscription section in the main menu -> Manage subscription. You will be redirected to the Stripe portal -> Cancel Plan.
Cancellation will be active after the end of the paid cycle.
All limits are set according to subscription plans. It’s not possible to exceed limits.
After buying the subscription (either paid or free trial) your account will be ready to use. For a better experience when working with our platform and writing and uploading your programs, we recommend preparing the CLI environment on your side according to the documentation:https://docs.scramjet.org/platform/get-started/
For now we don’t have annual subscription, but in the future we plan to make one.
Payments
For our payments we use Stripe online payment processing platform. You can use Visa, Master Card, American Express and Union Pay.
You can delete your credit card details after you cancel your subscription and the billing period will be over. Navigate to Subscription section in the menu -> Manage subscription -> you will be redirected to the Stripe’s portal, where you will be able to delete your card details.
Navigate to Subscription section in the menu -> Manage subscription -> you will be redirected to the Stripe’s portal -> in the last section called ‘Billing history’ you have an access to all your invoices.
Navigate to Subscription section in the menu -> Manage subscription -> you will be redirected to the Stripe’s portal -> look for ‘Transaction information’ section -> Update data.
Product specifications
You can easily integrate your sequences/functions with above services (according to their SDK documentation). In the near future you will able to set-up your own selh-hosted hub and run your programmes in SCP close to your service provider infrastructure.
You can delete your credit card details after you cancel your subscription and the billing period will be over. Navigate to Subscription section in the menu -> Manage subscription -> you will be redirected to the Stripe’s portal, where you will be able to delete your card details.
You can add your self-hosted hub to our Platform and run your programmes in your own infrastructure with all other capabilites that SCP offers to you.
There is no execution time limit for the sequence. However we guarantee 24 hours of interrupted run of your programme.
There is no data limit that you can process with in your programmes.
Currently not. It's on our roadmap - ETA 3Q2023